I have had multiple reps at different stores and over the phone alter my new account to fix it how it should have been setup in the first place. Reps have also added many credits and waived the fees, BUT it is not reflected on my bill which is still showing 132 today due which is incorrect and over $300 for next month which is definitely incorrect. Please fix this. Now I can’t pay this bill and will incur late fee charges because Verizon has not fixed this. I was assured the bill would update before today and it has not.
Hello, HG1144, we're so glad you chose to join Verizon and we can help with your billing concerns. So we can better assist, we will be reaching out via Private Message.
-Lauren
My bill is still incorrect despite multiple attempts to fix it. Please update it immediately to avoid late fees, as promised by your reps.
Hey there, illashiza, we definitely want to help ensure your billing is correct. So we can take a closer look, we will be reaching out via Private Message.
-Lauren
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