Just found out we are disconnected. I had made a payment of $170 on 6/9 which was part of my payment arrangement. Now, I'm disconnected??? 1. - My account when I get online doesn't say it is, which is normally would if this happens. 2. - I made a payment on 6/9! I need my phone since I work from home. If I get logged out for any reason, I'm unable to work. I won't be able to log back in. I have been trying to call any number I find to talk to a person, and the automated babysitter won't let me talk to a person until I pay my bill. Yes, I'm a tad upset. I've been trying for over a half an hour. I Need To Talk To A Person! - Not the stupid automated thing.
Oh, no! We are sad to see you in this account interruption dilemma. We know the importance of utilizing your service, especially for work. Our goal is to aid you in the best way possible. We sent you a Private Note, please review at your best convenience.
~Gilbert
I have the same problem, and can't get through to anyone. As was said prior, I can't get through to financial services because the robot babysitter won't let me through! I have wasted over a half an hour so far trying to find a number I can talk to someone in financial services. This is the one and only thing I can think of that I absolutely hate about Verizon. Service itself is fantastic.
BTW - this is the first time I have tried to contact someone this way, so I just realized it was attached to someone else. This isn't me. I'm not sure if I should give out my phone number or not so it is the correct account.
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