I recieved a final bill and am owed money. The billing department over the phone was of no help. All equipment has been returned and accounted for. Can someone please work with me to process the money owed.
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
I am having the same issue. Spoke to Verizon financial and guy said he did all paperwork and would issue me a check and I should get it in 7 days.... Well I called 11/20 and it's now 12/7.
Obviously Verizon needs to work on this area as all I've seen on these forums are regarding this!!