I switched to the Verizon 5g because of the August promotion of an NFL Youtube package or a Chromebook Go and a $200 credit towards any Samsung product. I chose the Chromebook option and I have received it but not the $200 credit. Everytime I call I keep getting the run around. Some agents can find the promotion I'm referring to, but others can't. I know this promotion exists and I read it thoroughly before I switched internet providers.
We understand wanting to receive the best value for your money, and the last thing we want is for you to miss out on a promotion that you qualify for. We'd be happy to take a closer look at your account right away, and help find out what's going on. We'll be sending a Private Note for further review.
~Izzy
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