Not received refund
Robert710
Newbie

I closed my Fios account at the end of June as I have moved.  After two and half months I have not received the refund they owe me of $94.88.

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Re: Not received refund
KH-OrnEsh1
Moderator Emeritus


Hi @Robert7

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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