3 Jun 2018 tried to pay bill online, my defaulot checking info wasn't there, Why not?
As a note - Your chat service was totoally useless, very time wasting, really bad,
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. For billing issues, please call 1-800-VERIZON during normal business hours.
@ricd1492 wrote:3 Jun 2018 tried to pay bill online, my defaulot checking info wasn't there, Why not?
As a note - Your chat service was totoally useless, very time wasting, really bad,
Sometimes the customer forgets to save the payment entry. You give it a name like BANK PMT, CREDT CARD etc. after itโs saved and used it stays on there for six months. If not used in those six months it falls off.
not a Verizon issue in this situation.
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