I have an order on hold because of a past due balance. I've paid the balance and it's still on hold. How can I fix this? The order is supposed to be shipped tomorrow, Dec. 30. I tried chatting with someone but they couldn't help. The representative gave me a number to call but they're closed for the night.
Hello. I appreciate you contacting me this evening, mike112121113. It seems this message is from a few days ago, so do you still need assistance?