Overcharging

Itisinsane
Enthusiast - Level 1

Hi, it is insane.  Verizon overcharged me for multiple months for Disney perks I have never requested. What’s going on? I talked to an associate and he confirmed that it’s been removed. But it’s still there and is reflected on this bill? I verified my status as a student for extra discount but it is still not there! It’s been a month! What It’s a joke right?  I think I would no longer use Verizon anymore. Anyone experienced similar thing? 

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kh_jenn
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