Paid balance owed. Still no service after 10 hours
Mjpaglia
Newbie

I paid the balance owed, got the reactivation text but I still don't have service after 10 hours. Can't reach a human. Since my service is suspended any calls I make to Verizon automatically directs me the automated financial services where it tells me I owe $0. Need help.

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2 Replies
Mjpaglia
Newbie

Day 2 still no service 

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vzw_customer_support
Customer Service Rep

Mjpaglia, keeping you connected is vital, and we're sorry to hear that service has not yet been reconnected 10 hours after your payment. We'd love to take a closer look at your account right away, and help find out what's going on. To better assist, we'll be sending a Private Note. 

 

~Izzy

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