Past due amount. Can I speak to a real person to make arrangements?
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I’m past due and would like to speak to a real person about resolving account. Been a Verizon customer over a decade, and only have been getting an automated agent.
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@BillyMac68 wrote: I’m past due and would like to speak to a real person about resolving account. Been a Verizon customer over a decade, and only have been getting an automated agent.
Thank you for reaching out to us here and we want to make sure you get the help you are looking for. Are you looking to set up a new payment arrangement for your account or make changes to an existing payment arrangement that was previously set up. Can you share what issues you have been experiencing when attempting to set up a payment arrangement with the automated system so that we can better assist?
-Andi
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Apparently the answer is NO. NO human contact available........
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kdan1960 Thank you for reaching out. We are happy to help with this. We will be sending you a PM to talk about this further.
-Harry