Payment method

Nurse21978
Newbie

Why am I able to make a one time payment with my own credit card but not able to use that as form of auto pay? Verizon should accept it as long as my bill gets paid why try to control who i do credit business with? Synchrony has old info and unable to pay them online if using them for credit card service. Would have to mail them a cashier check.

0 Likes
Reply
1 Solution
vzw_customer_support
Customer Service Rep

We understand the importance of having flexibility when paying your bills. We are here to provide you some answers to your payment concerns. To ensure we are providing the accurate information, are you referring to the requirements for the autopay discount or is your account not allowing you to use a specific card to set up with autopay?

 

https://www.verizon.com/support/auto-pay-faqs/

-Andi

View solution in original post

1 Reply
vzw_customer_support
Customer Service Rep

We understand the importance of having flexibility when paying your bills. We are here to provide you some answers to your payment concerns. To ensure we are providing the accurate information, are you referring to the requirements for the autopay discount or is your account not allowing you to use a specific card to set up with autopay?

 

https://www.verizon.com/support/auto-pay-faqs/

-Andi