as anyone had an eck debit from their checking account using PaymentOne that you didn't authorize?
9783397101 BR PAYMENTONE This is what it looks like
@bettysmitty wrote:as anyone had an eck debit from their checking account using PaymentOne that you didn't authorize?
9783397101 BR PAYMENTONE This is what it looks like
It seems there are many complaints out there
https://www.complaintboard.com/payment-one-l1405.html
First call your bank and change your account number.
Secondly contact your bank and file a fraud claim and get your money back.
third contact your bank and make sure there is a form on file to prevent this from occurring again.
I would think changing your account number will fix the problem.
Glad to see I'm not the only one -- Verizon just pulled more than $100 from my checking account via their PaymentOne / PayOne payment collections service provider. This happened even though
(1) I didn't owe anything - really
(2) All old bills have been paid
(3) Using other payment methods unrelated to my checking account (not even at the same bank); and
(4) The account they used was one I removed more than a year back from Verizon.com...
hi everyone
i see an autherized deduction for say the amount of 4.20 on my banks website i dont remember doing this...any help please
@bdeda5 wrote:hi everyone
i see an autherized deduction for say the amount of 4.20 on my banks website i dont remember doing this...any help please
If you google the company you will find its a third party supplier of services.
contact your bank or credit union and have them place a block on this place. Also place a dispute on your account to get the money back.
These charges happened to me 3x in last two months
@jonjones wrote:
@bdeda5 wrote:hi everyone
i see an autherized deduction for say the amount of 4.20 on my banks website i dont remember doing this...any help please
If you google the company you will find its a third party supplier of services.
contact your bank or credit union and have them place a block on this place. Also place a dispute on your account to get the money back.
and I have disputed them with my bank, now awaiting action and a refund.
And put a block on at your bank or credit union.
so you won’t have to go through the dispute resolution every month.
also contact your states attorney generals office to have them go after them.
My checking account has been charged multiple time for $3.12 from Paymentone - with a reference to "verizon." I went to my bank today and told them to stop accepting such charges - but what to do to get my money back that has already been charged - which only amount to about $20 total? How did Paymentone get my account number? I tried to call Paymentone at number found on Googlt - but all disconnected. Help anyone please! How can this happen?
Hi ssp0419,
Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit our Support page for a variety of ways to contact Verizon, including "Ask Verizon," our virtual chat agent, and customer support phone numbers. For billing questions, please contact Verizon during normal business hours.
I tried the virtual help with the 3x unauthorized charges of “Verizon Paymentone “ and they didn’t understand what I was talking about
Tried that -- got shunted to a call center that can't reverse payments and that doesn't have any way to get my account details removed from PaymentOne / PayOne
@ssp0419 wrote:My checking account has been charged multiple time for $3.12 from Paymentone - with a reference to "verizon." I went to my bank today and told them to stop accepting such charges - but what to do to get my money back that has already been charged - which only amount to about $20 total? How did Paymentone get my account number? I tried to call Paymentone at number found on Googlt - but all disconnected. Help anyone please! How can this happen?
You go back to the bank and file a fraud report/unauthorized withdrawal by payment one . The bank will reverse it back to you as long as it wasn’t past 60-90 days ago.
@ssp0419 wrote:My checking account has been charged multiple time for $3.12 from Paymentone - with a reference to "verizon." I went to my bank today and told them to stop accepting such charges - but what to do to get my money back that has already been charged - which only amount to about $20 total? How did Paymentone get my account number? I tried to call Paymentone at number found on Googlt - but all disconnected. Help anyone please! How can this happen?
Yes happened to me 3x for $6.38 and I am disputing charges with my bank since I did not authorize
For those who are enrolled in the automatic payment program --be advised that there is someone going by the name Verizon Paymentone taking unauthorized funds from your checking accounts in small amounts--!!!
@gio1964 wrote:For those who are enrolled in the automatic payment program --be advised that there is someone going by the name Verizon Paymentone taking unauthorized funds from your checking accounts in small amounts--!!!
The company is a third party billing your account. Call your bank and tell them it’s fraud.
have them put the money back in your account. And block the company from further debits.
Its also advisable to never let any company use auto pay/debit since this type of situation can occur again. Stop the autopay
Possibly a miscommunication with Verizon--will know for sure when monthly statement is avaiable---
@gio1964 wrote:Possibly a miscommunication with Verizon--will know for sure when monthly statement is avaiable---
It is not a miscommunication. Google the company. You must stop the auto debit/auto pay from credit card if you use that.
The banks or credit card company will credit back your losses. But they will not do it every time this charge appears.
You can wait for your statement but you still will need to get auto pay stopped. You can use one time payments from your credit or bank card. It is much safer in that no one can ding you again. And if it appears again it’s easier to have bogus charges removed prior to having a company holding your funds. It is much easier to dispute the amount prior to payment.
but it is up to you.
I also thought that the VERIZON PAYMENTONE was a mistake but in my case it wasn't. Verizon Fios has changed the on screen payment selection when you rent a movie. A new selection charges the movie directly to the checking account you have on file with Verizon. Previously it was charged to my monthly bill. I was unaware of this change and that's why a charge of $6.18 from VERIZON PAYMENTONE showed up on my checking account. I rented a movie for $5.99 and the $0.19 was an additional charge for a $6.18 total. I called Fios and they indicated that you can still pick having the movie charged to your monthly bill as was done in the past. You have to remember to select the correct payment method each time you rent a movie. I will be charging all movies to my monthly bill in the future.
I just spoke with a Verizon representative. VERIZON PAYMENTONE is a legitimate merchant name. In January 2018, Verizon introduced a new way for people to pay for on demand services. You can still choose to have your movies paid through your monthly bill but obviously many of us are unknowingly choosing to pay immediately for the movie. So if you see VERIZON PAYMENTONE in your bank or credit card statment chances are it's because someone in your household ordered a movie and choose this payment mechanism without knowing it. The online chat representatives do not seem to know about this. I would strongly suggest investigating this before canceling your bank account.
I would like to pay my bill 138.00 which was agreed upon
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