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Pending order stuck, unable to configure or change account
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I've been stuck with what seems to be a fairly common issue with Fios.
"Your order is pending. Thank you for placing your order. Check status. Your curernt plan will be updated in about 5 minutes, and you may then place any additional orders."
Clicking on the check status feature takes me back to the Fios home page. I can't make any changes or even quote to look at any changes to my account. How does this get resolved? It's been going on for months now.
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Fios doesn’t answer any calls. Their chat keeps transferring me. My account still pending also. No one helps. And my internet isn’t even 200mbps when I’m paying for 1 gig