Every month my phone bill goes up, and it’s a 2 hour battle on the phone with someone that doesn’t speak good English, never an explanation, just a promotion or some little credit.
I’ve been a customer for over 20 years, if my bill goes up one more time, I’m switching carriers, anyone else fight this battle? I’ve even switched plans, at a locked rate, seems like they don’t care , that it’s 5.00 or 10.00 extra , like you won’t notice it. This has become an absolute joke.
Thank you for your loyalty these 20 years. Understanding your bill is crucial, and we are here to help you. Please tell us a little more. Did you recently change your plan, add a line or purchase accessories?
~Maria
Start a new topic or ask questions in the open forum.
