Phone Log and billing
Enthusiast - Level 1

Do missed calls, unanswered calls, calls that went to voice mail report on a bill? How long does a call have to be connected to be listed on the bill?

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Re: Phone Log and billing
Customer Service Rep

Hi there. Happy to help clarify a few items related to your questions. Missed or unanswered calls will not be registered on your call log. Any connected call will be listed on the bill. It will be represented by a 1 in the Min if under a minute. Anything longer than a minute will convey the length of the call (ex. 10 for a 10-min call) column of your calling log. To download your calling logs, use these steps: