Phone bill

ahartman1
Newbie

I’ve explored a bunch of options to get help but no luck.  For some reason there is a bunch of added fees and charges on my account this month and Verizon is being difficult about it and won’t take the charges that isn’t supposed to be there off and I recently lost my job and I’m unable to pay all of it.y service gets cut off tomorrow and I can’t afford to lose service due to giving birth in a few weeks I need to be able to contact someone if I go into labor.

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SynthpopAddict
Champion - Level 1

If your service is disconnected, all functioning cell phones in the US are required by law to still be able to dial 911.  This works even if you don't have a service plan and I think it works even if there is no SIM card.

Sorry about your money troubles, but you can set up a payment arrangement:

https://www.verizon.com/onesearch/search?q=Promise%20To%20Pay&lid=sayt&sayt=promise%20to%20pay*

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I'm not a Verizon employee, just another customer trying to help.

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1 Reply
SynthpopAddict
Champion - Level 1

If your service is disconnected, all functioning cell phones in the US are required by law to still be able to dial 911.  This works even if you don't have a service plan and I think it works even if there is no SIM card.

Sorry about your money troubles, but you can set up a payment arrangement:

https://www.verizon.com/onesearch/search?q=Promise%20To%20Pay&lid=sayt&sayt=promise%20to%20pay*

-------------
I'm not a Verizon employee, just another customer trying to help.