Phone plan

Scottariyuana
Newbie

I’m trying to pay my phone bill 

0 Likes
Reply
1 Solution
vzw_customer_support
Customer Service Rep
@Diesel81  wrote: I am as well, been trying through website and chat. Nothing is working.

We understand how important it is to be able to easily pay your bill online. Are you still having issues processing a payment for your account? We offer multiple options for bill payment that can be found here  https://www.verizon.com/support/pay-bill-faqs/ please let us know if you are still having issues.

-Andi

View solution in original post

0 Likes
Reply
5 Replies
Beachbumming
Enthusiast - Level 2

So am I for the last couple hours this morning.  Just get the circle running in the app or web browser on my computer.

0 Likes
Reply
Diesel81
Newbie

I am as well, been trying through website and chat. Nothing is working.

0 Likes
Reply
vzw_customer_support
Customer Service Rep
@Diesel81  wrote: I am as well, been trying through website and chat. Nothing is working.

We understand how important it is to be able to easily pay your bill online. Are you still having issues processing a payment for your account? We offer multiple options for bill payment that can be found here  https://www.verizon.com/support/pay-bill-faqs/ please let us know if you are still having issues.

-Andi

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Scottariyuana, we know it's important to manage your account and stay on top of your payments. Good news is that we do offer different payment options for your convenience: https://www.verizon.com/support/pay-bill-faqs/ Please let us know if this helps, or if you run into any issues at all.👍

~Izzy

0 Likes
Reply
SynthpopAddict
Champion - Level 1

Based on the number of threads/comments which have cropped up lately about this, wondering if there's an IT issue with the Verizon server which handles the bill payments.  Sure hope that gets resolved ASAP since customers paying their bills is sort of important. 😉

If dialing #PMT on your phone isn't working either, you can pay your bill in person at a corporate (not 3rd party) Verizon store.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
Reply