Phone suspended even after paying the bill to reactivate
Jzap23
Enthusiast - Level 1

I paid my balance to reactivate my service but it still says my phone is suspended whats going on here?

5 Replies
vzw_customer_support
Customer Service Rep

Thank you for your payment. We would like to help and check the status of your account. I'll be sending you a Private Note, please reply to it, so we can get started. 

~Maria

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vzw_customer_support
Customer Service Rep

 

We are here to help. Please send us a private note.-Joe

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NicoleLa
Enthusiast - Level 1

Did they ever fix it. Iโ€™m having this issue.

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vzw_customer_support
Customer Service Rep

We're here to help. We'll be sending a private message. ~Peter

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vzw_customer_support
Customer Service Rep

We're here to help. Let us know if you need assistance. ~Peter

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