Phone transfer

cristalolvera
Newbie

 

Lady that attended me today was very rude. She was throwing my brand new phone on the counter while waiting to get my transfer pin. I had just installed a new Lense protector to my new phone and she broke it and said she didn't when she was the only one holding it and tossing it to the table. Very rude. 

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vzw_customer_support
Community Manager
Community Manager

Hi cristalolvera, thanks for bringing this to our attention. We'll be sending you a private note to discuss this further. Please respond to us there. -Red

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vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to offer support with the phone transfer process. Since that is directly tied to your account, we would need to continue via Private Message to help resolve the situation. Please contact us if you still need support.  -John

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