Plan Rate adjustment

Irm75
Newbie

After being a long time Verizon customer, I was extremely surprised to see that my plan has increased by $7 for my April 2024 bill.  This is unacceptable and I will be looking for a new carrier this week.  We already pay too much for service. 

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Hello, Irm75. Help is here as we would never want to see you leave us. I know no one likes seeing a price increase on their account, but thanks for giving us a chance to explain. This $4/line per month increase is designed to help ensure Verizon is able to grow and continue investing and delivering the best experiences and network you rely on every day. Letโ€™s review your account to ensure you are getting the best value. Please let us know. 

-Natasha

0 Likes