I’ve had the 5G Playmore plan since I purchased my phone in 2021. The plan includes Disney/Hulu and AppleArcade. However, since May 2023 I’ve been charged for AppleArcade, and since December 2023 I’ve been charged for Disney/Hulu.
According to the current listing for this plan, I should NOT be charged for these so long as I remain on the same plan - which I have.
Why am I now being charged for these? And who can help me fix this quickly?!
Hello, Rhiann81. Help is here as we can check the account to see what is happening with the perks listed on the account. I have sent you a Private Message for further assistance.
-Natasha
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