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Poor and inept customer service
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Anyone else having major problems ordering iphones via Verizon? We have had 5 different customer reps give us a different story, making errors on billing addresses, payment, and delivery questions. We even had one supervisor hang up on us. This is a poor reflection on this company. We are beyond disappointed. Most of our interactions have been over weekends. Total frustration. Wish we had switched to AT&T
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You need to look at Verizon Wireless Forums which are at