Price going up on plans when you drop a line
jswade01
Enthusiast - Level 1

Has this happened to anyone else?  We dropped a line and now have 4 lines instead of 5.  Our bill went down, but when looking at the bill each plan went up by $5.00.  So they charged us $20 more.  And verizon just keeps repeating "when you modify lines, your plan goes up", but I can't get them to show me where it says that or tells customers that.

1 Solution

Correct answers
Re: Price going up on plans when you drop a line
vzw_customer_support
Customer Service Rep

Here to assist. With our latest mix and match plans, you're able to save $10 per smartphone line every month when you enroll in Auto Pay (using checking account or debit card) and paper-free billing. Enroll on the My Verizon app, or at http://go.vzw.com/gopaperfree .

As for the per line cost increase, the page below can be used to confirm the unit price increases as the number of lines decreases 
https://www.verizon.com/plans/unlimited/

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Re: Price going up on plans when you drop a line
vzw_customer_support
Customer Service Rep

Here to assist. With our latest mix and match plans, you're able to save $10 per smartphone line every month when you enroll in Auto Pay (using checking account or debit card) and paper-free billing. Enroll on the My Verizon app, or at http://go.vzw.com/gopaperfree .

As for the per line cost increase, the page below can be used to confirm the unit price increases as the number of lines decreases 
https://www.verizon.com/plans/unlimited/