My son has one line/one phone, with Verizon. He was told it would be approx $35.00 monthly. Then the bill arrives with a $104.13 total. And next month will be more it is projected. One time charge $2.20, Plans $96.00, Apps and add-ons $17.00, Surcharges $4.43, Taxes and gov fees $1.24. He had a one time credit of $16.74 from removing one phone/line.
The Plans charge of $96.00 appears to be inappropriate.
Please help me. Please email me and I will give you the number.
Thank you!
Hello Old66,
We want to do all we can to help, as it is very important to make sure billing is accurate and as advertised. In order to review this concern fully, we would recommend your son reach out to us himself so that we may look at his account and make sure all is as it should be. He can reach us by phone, messaging or social media using any of the methods found here: https://www.verizon.com/support/contact-us/
I am confident we can help!
-Colin
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