I am a former Verizon FIOS customer in florida, my account was taken over by frontier a couple of years ago. I just recieved a letter from Verizon addressed to me stating that the email address on my account was changed via the call center. The partial account number in the letter matches my old Verizon account number. I have not been able to find out any information via the phone becuase I do not have an active acount. Did someone impersonate me to Verizon? Who can I talk to?
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