Reconnect fee

MsFayBrooks
Newbie

I have about 10 lines on my Verzion account and I have a reconnect fee of 330$ that will make my bill at 725 as I will be losing phone service as I won’t be able to pay such a large bill 2/21!

I have been a customer since 2018! 😞

It’s hard right now! Everything has went up! No Breaks!

just how can this be so Verizon?

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2 Replies
Ann154
Community Leader
Community Leader

10 lines? Is this for a business or something else? Have you already contacted the financial services department at 866.266.1445 to make payment arrangements? Are the people using the lines contributing to the costs of the service? If not, are they aware of your inability to pay for the service? Can you split or cancel out the lines you don't need on your account? You might have to make the account current before any of the lines can be split into their own account or to another carrier. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support
Customer Service Rep

Hello, MsFayBrooks. Help is here as we want to set you up for the best success for your account. Please be sure to contact our Financial Services department by dialing *611 directly from your Verizon phone or 866-266-1445 from any phone. 

-Natasha

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