I never received an email from Verizon to redeem Amazon Prime Membership or an Amazon Echo device. I have not recieved any links in the My Verizon or My Fios mobile apps for redemption either. My account was activated on Jan 2, 1019 and the 60 day redemption window is closing quickly. How can I redeem this offer? Thanks!
Hi billem,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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