Refer a friend never got giftcard

I figured I would try this forum since every time I have chatted or called FIOS no one is able to help me out. I had two people use my referral code a while back and as of yet none of us have received our $100 gift cards.  As we speak, we just want some answers on when we should be receiving these gift cards.

Re: Refer a friend never got giftcard

Hi melonjuice,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.