Referral Program - Reward Status

[dimanj]

I opened the account using a referral code. after 2 months of service I contact Customer Service by phone about the referral reward and was told I should get my pre-paid card within a month. It has been one month and I haven't received anything. Also, there is referral status page available on myverizon.com but there is no information except that something is pending or processing since 1/11/19. Can anyone tell me what's going on with the reward? Thank you

[kh-gary]

Hi dimanj,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.