Refill Card
Jessemae1982
Newbie

My grandmother accidentally bought Verizon prepaid card worth $225 instead of gift cards and sent them via email. I don’t have a prepaid account. Can this be added to my account that I already have? 

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Re: Refill Card
Jessemae1982
Newbie

Verizon, your days are numbered!!!! This is ridiculous. You are taking people money and saying it doesn’t matter, figure it out!! I don’t understand how you can not honor someone accidentally buying a refill card vs gift card especially when they were bought as a gift.  I see people all down this timeline with the same issue.  😡😡😡 Do better Verizon!

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Re: Refill Card
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us today. Unfortunately Verizon prepaid cards are not capable of being added to a postpaid account.

*Carl

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