Refund for return
R3db3auty
Newbie

Has anyone had any luck getting a refund back? I ordered a phone  that was never received. Verizon shows the phone as returned to their fulfillment center but I can’t seem to get my $1500 back. One rep said 5-7 days, one said 4, one said it’ll be refunded back the next business day, one said it’ll be credited to my account and the last person said Verizon is resending out the phone. Needless to say this has been going on since 2/9

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Re: Refund for return
vzw_customer_support
Customer Service Rep

Hello, R3db3auty. My apologies to hear of your experience, but rest assured, help is here. Since it has been a few days since this post, just want to check to see if there has been any updates? 

-Natasha

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