Registering my $150 Rewards not working...

Whenever i go to the email that says "Oops, we're sorry...use this link" the button doesnt work...whenever i log into my Verizon account, it says to register my card by 12/8...i go to that page, and i get this...with nothing else.

Your reward information

Customer name Promotion Reward type Eligibility date Current status

 $150 Google-Nest Sweetner$150.00 Visa (BAU)11/07/2018Where's My Reward?

If you need to register for a reward, click the link next to that reward to complete registration.

If any of the information listed here is incorrect, please call us at 1.800.VERIZON (1.800.837.4966) to review your account.

I've called the number above several times to sit on hold for 30 minutes and never speak to a rep. Can someone please help me as i want to get the giftcard that was promised to me and i need to register by 12/8??

1 Reply
Moderator Emeritus

Hi massarom89,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.