Scanning this forum one can't help noticing so many posts about deceptive "bait & switch" tactics by Verizon customer services. It appears that representatives are trained to lie to customers masquerading as simple human mistakes. I think it's about time everyone with similar issues should contact the Better Busisness Bureau or State agencies to report problems.
LET'S STOP VERIZON FROM USING DECEPTIVE PRACTICES!!!
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