Retire discount dropped by verizon on my plan

imigut
Newbie

Hello
Recently  inquired about the military discount and currently a retired employee from Verizon however, my 25 percent discount was dropped (removed) by Verizon  and the military discount was applied no one communicated with me (verbally) that  you cannot  have two types of  discounts looking to reinstate my retired employee discount back on my account (had the EPP) prior to retirement  contacted customer service but to no avail

Whom should I contact to get this reinstated 

 

 

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5 Replies
vzw_customer_support
Customer Service Rep

Hello, imigut. Help is here as saving on your monthly billing is a must. Please see the link below to revalidate your employee discount.

https://www.verizon.com/discounts/

-Natasha

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imigut
Newbie

Hello

Can  you contact me directly on my Mobile number I did select the link that you sent over in the forum but it’s blank at my end 

thanks 

 

 

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vzw_customer_support
Customer Service Rep

Hello, imigut. Help is still here. I see we sent you the link to revalidate your discount. Were you able to complete that step? 

-Natasha

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imigut
Newbie

Hi 

not able to complete I’m getting a blank screen can you contact me me directly 

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vzw_customer_support
Customer Service Rep
@imigut  wrote: not able to complete I’m getting a blank screen can you contact me me directly 

I'll send you a Private Message so we can go over the best way to revalidate your discount. 

-John

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