I am trying to return two new phones never activated an they can’t find me in the system but where able to take my money
We're sorry about the problems returning. We'd love to help you out here. The easiest way to process a return is to use the My Verizon app and print a return label there under your orders. You can find more information here: https://www.verizon.com/support/return-exchange-procedures/
~Jesse
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