Returned my equipment


I am having the same issue and am replying to this old message since i cant figure out how to create a new message.

i was a verizon customer for 10 years and cancelled my account last october/november.  verizon sent me 2 packages with 2 separate UPS sitckers and i used one of them to send in all my equipemnt (4 boxes,

working the verizon agents thru the last months they cant find any tracking numbers in their system. i need to go to the ups store i sent the box but have no idea the address to returned equipment location.

i asked every agent at verizon for this address and they don't have it so i can't complete my search.  

does anyone have that address here so i can work with ups to find my package. someone did mention PA as the state, but that was it.


{edited for privacy}

Re: Returned my equipment
Moderator Emeritus

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

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Please keep all correspondence regarding your issue in the private support portal.