Returned phone
William29
Enthusiast - Level 1

I returned my Samsung 23 ultra because I can’t afford it and when I talked to support today they said my next bill was gonna be 1300 I can’t afford that why do I have to pay for a phone I returned please help me

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Re: Returned phone
vzw_customer_support
Customer Service Rep

Hey there, William29! We definitely understand making sure that your return is processed, and we'd be happy to take a closer look at your account to find out what's going on. I'll be sending a Private Note to better assist.

 

~Izzy

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