So I also got the e-mail to sign into my account and redeem the offer for my choice of Samsung products. But the mythical link apparently does not exist and the useless chat feature is of no assistance. Are there even any Samsung devices to claim...or was it just a big hoax to sign up new customers????
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.