I made my purchase online yesterday (Samsung S25 Ultra) - I chose the option where I just had to stop by and pick it up….::
I was there for 3 1/2 HOURS!!!!
and I still do not have my phone
the unprofessionalism and lack of urgency has my head spinning- I just got off the phone with their “specialist ” and I’m at work, had to make another down payment and I’m still without the phone!!!
he says for my time, I can pick a case and screen cover for free and he’s “annotating the system” so they will know that:
Why did I give them more money??
my new bill says I’ll be paying double the amount because the 1st order hasn’t dropped off yet
i should have went elsewhere
tell me it gets better - please
,
We're sorry to read about your experience and we want to take a look. We'll be sending a private message. ~Peter
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