Scam Calls
RandynEllis
Newbie

I got a message yesterday on my home phone, from an unknown caller, stating I has signed up for a new phone service, and to call them. I never did, and I hope I still have a block on my Verizon account that eliminates this kind of nonsense?

Can you block all calls which do not have a number that I can see from you service?

Randy

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2 Replies
lolagoetz
Specialist - Level 2

Was the new service supposed to be with Verizon? If so, you should check with support just to make sure no new services were added.


Here's the direct link to Residential Support: http://www22.verizon.com/residentialhelp/

Here are links with all means to contact Verizon: http://www22.verizon.com/content/ContactUs/. (The Chat link will load after the page is fully loaded.)

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lolagoetz
Specialist - Level 2

Also, you might want to check out this thread, just in case. Might have some helpful info for you: http://forums.verizon.com/t5/My-Verizon-Account-Residential/ALERT-Unauthorized-Service-Change-Email/...

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