Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
So yesterday I renewed a Double Play bundle with Extreme HD + 20/5 internet for $89.99/mo for the full 24 months as shown here at the final confirmation screen:
When I got the email...suddenly the price went up $5 and some mysterious $28 one time charge appeared (why would there be a one time charge when NOTHING has changed service wise except entering a new contract?) as shown here:
Fast forward one day, check the account to see if the order was complete...it was...and what do you know, it's even higher!
What on earth is going on! I am not the least bit thrilled about all this. If this is not fixed VERY soon, complaints will be lodged with BBB and such and I will cancel service. The way I see it is they are basicly helping themselves to stealing an extra $300 from me (24mos X +$12)!
And speaking of such...what is the normal time frame this contract can be ditched without ETF? Some areas of the site say 30 days and some say 15 days. I say normal since in my eyes, this contract is NOT what I agreed and clicked submit order to, thus NOT valid.
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