Security deposit was charged three times.

[kkj11]

Dear whom it may concern,

Totay I registered fios internet service and finished the whole process.

While I registered, I failed to pay the security deposit two times, and then finally succeed to pay the deposit using my third card. 

However, I found that the virizon already charged to the security deposit to the other debit and credit card! So I would really like to cancel the payment of the two cards, but I can't contact the live chat system as well as the phone call service. So in this case, is there any other way to cancel other payments? 

Sincerely,

[CRobGauth]

This is a npeer to peer support forum.

You will need to contact customer support.

1800verizon or twitter @verizonsupport

[jonjones1 · Accepted solution]

Easiest way is contact the banks the cards are issued from. Tell them what occurred and that you want to do a chargeback.

verizon will not be as fast. Or may not help at all.

[kkj11]

I thinks so, too! I had already tried to contact the customer survices, I can't reach to them. 

So today I went to the bank and finished to report the claim of two charges.

Thanks for your help 🙂

[jonjones1]

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@kkj1 wrote:

I thinks so, too! I had already tried to contact the customer survices, I can't reach to them. 

So today I went to the bank and finished to report the claim of two charges.

Thanks for your help 🙂

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Glad to assist. There are work arounds for any consumer issues with large corporations. You just have to research them 😀