My account t has past due balance so I made a payment arrangement. I received confirmation of the payment arrangements and just now my service has been turned off. I can't even speak to anyone regarding this because the financial assistant ai or whatever keeps hanging up on me. This is absolutely ridiculous and I won't be staying with verizon if they can't even speak to their customers.
Happy Thursday! We are truly sorry to read about your account interruption, even after your payment arrangements. Our goal is to offer the support you need.
For more promise to pay info, check out our FAQs: https://www.verizon.com/support/promise-to-pay-faqs/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
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