Should I cancel?

I am having a really difficult time switching five phone lines from At&t over to Verizon. Multiple billing errors including a bill sent prior to phones even being received, no customer support email, false promises and lies from the sales representative and a failure to add extra tablets as we requested.  We have received all five phones, but not opened any of the boxes because of this nightmare experience.  I have spent hours on the phone and in chats trying to get things resolved.

Should I cancel within the 30 day window before we even go any further? 

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Customer Service Rep

mom86, we're here to help and please send us a private message to help review your order. We don't want to lose your new account and can help ensure the bill is correct. Thank you.


- Alan