I just spent wasted time looking for a way to pay my bill. Everytime I sign in to My Verizon it takes me to my wireless account. Why can I not link my Verizon Wireless Account with my Residential account when it comes to MY Verizon? I just had to pay my bill over the phone and was charged an extra $3.50. According to a thread in this forum it was stated that Verizon was working on this but that was back in 2008. It's now 2014, what gives??
Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.