After the switch from T-Mobile to Verizon I have been stuck with a phone for the foreseeable future without the ability to upgrade it, unless I spend three grand It’s crazy. I can serve the country go to war and come back, but I can’t get a my phone that was promised. I’ve been going over this for 5+ months, and nothing is in the notes or it seems like it’s not by the way I have to repeat myself. I don’t recommend Verizon for anybody especially not our service members
Hey there, Dc42aa, thank you for reaching out! First and foremost, we greatly appreciate your service to our country and we are so glad you chose to switch to Verizon. We certainly want to help you in any way we can so you don't have to continue to reach out to us going forward So we can better assist, can you let us know more about what's going on?
-Lauren
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