I was told I'm on a cash only account but I'm able to set up auto pay on the app but over the phone reps say I can only do cash. Should I talk to the store I went to about this? Seems like I have been having problems this whole first month I've had Verizon. The gentleman who set up my account told me I had the max financing limit. I had a return payment for my first bill because my car was broken into and documents and debit card was stolen so bank places a hold on the account. Paid with another debit card as soon as I was notified about the return. Was able to pay with debit card over the app as well not cash
This isn't the type of experience we want you to have, and we'd be happy to take a look. We'll send you a Private Note so we can give you an answer.
~Jesse
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