Trade In Value Changed
mooskidoosk
Newbie

VI traded my pixel for the new iPhone 15 after Verizon offered me an 830 trade in value for my phone. I dropped my old phone off at the store yeste And woke to an email stating my credit was reduced to 140. I never would have traded my phone in or changed my phone plan if the 839 was not offered. I want my old phone back and am definitely switching carriers if this is not resolved. Has anyone had this issue actually resolved? 

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vzw_customer_support
Customer Service Rep

We definitely want to take a look at the situation with your trade in. We will be sending a private note. ~Peter

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