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Trade in credit never posted. Verizon basically stole my phone
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I traded in a samsung note 9 for an iPhone 13 mini which was supposed to be completely covered. Now six months later theres no record of the trade in and I am still paying for it and every customer support representative transfers me to a robot that sends me a link that tells me theres no record of the trade in when I type my email in.
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Jac00bn. This saddens us to hear. We'd love to work with you, and address your concerns. Please send us a Private Message at your convenience.
>Alejandro