Trade in
dj2085
Newbie

Hello, I submitted a trade in in JANUARY of this year which has not been credited yet ($440). I have been on the phone / chatted with agents multiple times. They all said they would get it resolved and posted and it never has been. I have a tracking number that shows it was delivered MONTHS ago. Please resolve this and add $440 credit to my account! Thank you.

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vzw_customer_support
Customer Service Rep

We understand the importance of being informed about your trade-in status, and we will be gald to help. We sent a Private Note to further assist you. ~Geo

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